General Policies

• Digital (computer) artwork is required (see Artwork Policy).
   
• A 50% deposit is required on ALL sign orders.
   
• $50 minimum charge on ALL sign orders
   
• There will be no cancellation charge if the order is cancelled before the artwork is started. There will be a $45 charge if the order is cancelled after the artwork has been started. An order cannot be cancelled if it has been produced.
   
• Production times are approximate only. Additional or extended processes will increase standard production times.
   
• Identify repeat orders – they are retained on file for 3 years.
   
• We will, for an additional charge, produce an order in less than normal production time. The additional charge is usually $50 per sign, although this may vary due to work load, complexity of order, and production time required.
   
• Materials, adhesives, and printing processes are varied and designed to fit most general applications when installed correctly and by a professional. The safest policy is to provide detailed information about the product’s end use in order to enable us to assist you in ordering the correct product for your project.
   
• When applying magnetics to a vehicle, the area should be thoroughly cleaned and dried. The magnet should be removed weekly to clean and dry the product and the underlying surface.